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Terms of Service – Gentel Women
OVERVIEW
Welcome to Gentel Women. Throughout the site, the terms "we", "us" and "our" refer to Gentel Women. We operate this website and provide all related information, content, products, and services to offer you a smooth and secure shopping experience.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein. If you do not agree to these Terms, please do not use our website or services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.
SECTION 2 – PRODUCTS & SERVICES
Gentel Women offers skincare and beauty products designed for different skin types and concerns.
We strive to display product descriptions, packaging, and colors as accurately as possible. However, actual product appearance may vary depending on your device screen settings and lighting.
All product descriptions, prices, and availability are subject to change without prior notice.
We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS & ACCEPTANCE
Once you place an order, you will receive a confirmation message or email. This confirmation does not guarantee final acceptance of the order.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Pricing or technical errors
- Suspicious or fraudulent activity
- Incomplete customer information
Customers are responsible for providing accurate shipping and contact information.
SECTION 4 – PRICING & PAYMENTS
All prices listed on our website are displayed in Egyptian Pounds (EGP) unless otherwise stated.
Prices and promotional offers may change at any time without prior notice.
We reserve the right to correct pricing errors even after an order has been submitted.
Payment methods available will be displayed during checkout.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimated and may vary depending on location, shipping conditions or courier delays.
Orders are not shipped or processed on Fridays or official Egyptian public holidays. Saturdays are considered working days.
Gentel Women is not responsible for delays caused by shipping companies, weather conditions or circumstances beyond our control.
Customers are responsible for ensuring someone is available to receive the order at the provided shipping address.
SECTION 6 – RETURNS & EXCHANGES
Returns and exchanges are handled according to our Refund & Return Policy.
For hygiene and safety reasons, opened or used skincare products may not be eligible for return unless the product arrives damaged or incorrect.
If you experience any issue with your order, please contact our support team within the specified timeframe mentioned in our return policy.
SECTION 7 – ACCURACY OF INFORMATION
We do our best to ensure all information on the website is accurate and up to date. However, we do not guarantee that all content, product details or pricing information will always be error-free or complete.
We reserve the right to correct any errors or omissions at any time without prior notice.
SECTION 8 – INTELLECTUAL PROPERTY
All content on this website, including logos, branding, images, graphics, product names, designs, and written content, is the property of Gentel Women and may not be copied, reproduced or used without prior written permission.
Unauthorized use of our content may violate copyright and trademark laws.
SECTION 9 – THIRD-PARTY LINKS
Our website may include links to third-party websites or services. We are not responsible for the content, policies or practices of any third-party websites.
Accessing third-party links is at your own risk.
SECTION 10 – PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
By using our services, you agree to the collection and use of information according to our Privacy Policy.
SECTION 11 – PROHIBITED USES
You may not use our website:
- For unlawful purposes
- To spread harmful software or viruses
- To attempt unauthorized access to our systems
- To misuse or copy our content
- To harass, abuse or harm others
Violation of these rules may result in termination of access to our services.
SECTION 12 – DISCLAIMER OF WARRANTIES
All products and services are provided "as is" and "as available" without warranties of any kind unless otherwise required by law.
Individual skincare results may vary depending on skin type, usage consistency and personal conditions.
Gentel Women does not guarantee specific results from using any product.
SECTION 13 – LIMITATION OF LIABILITY
Gentel Women shall not be liable for any indirect, incidental or consequential damages resulting from the use of our website or products.
Customers are responsible for reviewing product ingredients and ensuring suitability for their personal use.
SECTION 14 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after updates means you accept the revised Terms.
SECTION 15 – CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us through our official customer support channels.
Gentel Women
Email: gentelwomenskincare@gmail.com
Phone: +20 10 0038 4706
Address: المنوفية - شبين الكوم - شارع ابن الفارض - عمارة 4
These Terms and Conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt.